Mobphone Web - Sempre Conectado
Mobphone Web - Sempre Conectado is a PABX solution offered by Mobcall, a developer known for their Chrome extensions. This web-based softphone is designed to keep you connected and informed about every call. With the ability to monitor your calls in real-time, Mobphone Web sends you alerts for key moments that require attention, such as missed calls or customer interest in a product. By providing timely notifications, it helps accelerate issue resolution and improve customer experience.
Mobphone Web offers a range of features including cloud-based IP-PBX, contact center functionality, fixed and mobile telephony, online call reports, call recording, voicemail, video conferencing, and multi-device call answering. It also supports customized IVRs, routing based on time, call forwarding, integrated voicemail with email, call branches/group hunting, and black/white listing. Additionally, it integrates with popular CRMs and other tools for seamless workflow.
